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Billing & customer management

The engine for successful business processes is the billing system and that most interfaces and functions for transactions and creation of services are in line with the business requirements.
Our understanding of telecom operators' businesses as well as the technical aspects of billing enables us to evaluate and select billing solutions that comply with today’s needs in a modern service environment.

The evolution of the technical infrastructure and service creation often require upgrades or new billing system releases. Netcom Consultants has executed several projects within the area of managing system upgrades to ensure end-to-end compatibility and consistency between billing and interfacing systems including activities such as verification and acceptance test. We also help operators identify and eliminate revenue leaks as well as benchmark and improve the efficiency of the billing process.

Our billing procurement and deployment services start from the scoping process, where we align the needs for billing functionality with our client's business requirements. This process ensures that required functionality will deliver high return on investment.

Our services in billing and customer management include:

  • Billing process efficiency
  • Billing procurement
  • Billing deployment / migration
  • Customer management
  • Content billing
  • Convergent billing

 

More information
 
Contact Person
Image: Tom Edstav Manager business and management services
Tom Edstav
+46(0)707107855
Cybercom Group
PO Box 7574
103 93 Stockholm, Sweden
Visitors: Årstaängsvägen 19 B
 
Phone: +46 8 578 646 00
Fax: +46 8 578 646 10
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