At Cybercom, we know that you, as a business, face a complex environment and high demands on your business processes. We enable you to meet these challenges. Our solutions in Business Process Management (BPM) supports you in modelling, executing, monitoring and optimizing your business processes.
Business Process Management
BPM is the discipline that impoves measurable business performance through optimization and synchronization of enterprise process capabilities. BPM is also a technology based on the principle that an enterprise’s IT-support is best controlled in an independent process layer. BPM provides you with a holistic view of all activities required to execute a particular business process.
BPM manages tasks for applications, databases, people or a combination of all three. Thus, the BPM technology preserves previous investments in applications and integration tools by orchestrating the work tasks for people and IT resources - according to designed and optimized business processes.
Cybercom guide you through your BPM deployment. We provide advice and solutions for a wide range of industries - including telecommunications, manufacturing and finance. At Cybercom, we have deployed BPM solutions since 2000, in straightforward cases but foremost in complex processes and IT environments. This makes us unique. Along the way, we have learned the 'dos' and the 'don'ts' in Business Process Management.
Reference cases:
- FLOW - BPM based Order Management solution for Telenor
- VIKING - BPM based Configuration Management solution for TeliaSonera
- SPIDER - BPM based Network Build-Out solution for Telenor
Award
Cybercom (formerly auSystems) and its customer Telenor won the silver award at the industry recognized Global Excellence in Business Process Management (BPM) and Workflow Awards for innovation and excellence in business process management (BPM).
Cybercom has successfully helped Telenor in Norway to implement a new business process management (BPM) system called Spider. The solution has enabled Telenor to handle highly increased volume of orders (+400%) with 30% fewer employee resources. Spider has also led to cost-savings through shared contractor agreements.