Cybercom has established itself as a key supplier of the entire e-commerce chain for B2B, B2E, and B2C – through strategic assignments and focused skills development. Compared to e-business, e-commerce covers the entire business-process value chain; it’s an area that has quickly developed and matured in recent years.
E-commerce integrates online business with enterprises’ business support systems, which facilitates enormous cost effectiveness. Now, when transaction volumes have increased, payback times have decreased, i.e., return on investment (ROI) occurs quickly. A high degree of system integration, excellent input and output control, and well thought-through login and alert management are critical success factors for B2B projects. Cybercom could see that in several projects; the ROI is less than 12 months.
Besides billing solutions linked to e-commerce, Cybercom develops specific billing modules for telecom operators. Requirements for registering and analysing data flows in telecom networks parallel the pace at which telecom operators launch new services. Telecom networks transmit millions of transactions each day. These transactions must be transformed from user transactions to business transactions. And various suppliers should get paid for the content of these transactions.
Cybercom works strategically with billing and follow-up solutions, strategies, and technologies. The company delivers target-group-specific and service-specific payment solutions for telecom operators. Cybercom also offers a revenue assurance concept and tools, which enable operators to maximise and get control of revenue in the billing chain.