Cybercom has established a joint venture with Mumbai-based Datamatics Ltd, and is able to provide competitive global services to its customers.
The IT market is becoming increasingly more global. Multinational companies seek partners that can support operations via outsourcing and global sourcing. Major projects unavoidably lead to the question of whether they should be managed locally or moved to low-cost countries – nearshore or offshore.
Key factors that weigh into the choice of partners are primarily price, efficiency, and technical expertise. During a 10-year period, Cybercom has carefully evaluated collective experiences from outsourcing and has developed an offering that responds to outsourcing requirements. We have several outsourcing assignments that involve major customers’ business-critical applications.
Cybercom offers bestshoring – a way to optimise solutions within outsourcing and to select the best option, i.e., onshore, nearshore, or offshore. For bestshoring, Cybercom’s project management works locally, close to the customer, and it puts together and manages a team that carries out development, implementation, testing or administration at the best, customer-selected geographic site. For projects that demand daily flexibility, it’s natural and often more cost effective to be physically near the customer. For projects that have reached maturity and perhaps apply standardised processes, geographic presence isn’t equally as important, and project implementation can be moved to another country if the advantages outweigh the disadvantages.
Depending on customers’ needs, Cybercom take on various bestshoring roles. Central aspects of bestshoring include 24/7 availability, increased productivity, high quality, and cost savings, with focus on core operations and business development. Mature and standardised processes for the entire chain – from development and testing to administration and support.
Apart from India Cybercom offers to manage such projects in Sweden, Poland, China and Romania.