About Cybercom

The Cybercom Group is a high-tech consultancy that offers global sourcing for end-to-end solutions. The Group established itself as a world-class supplier in these segments: portals, mobile solutions, embedded systems, e-commerce, and business support systems. Thanks to its extensive industry and operations experience, Cybercom can offer strategic and technological expertise to these markets: telecom, Internet, and media (TIM); banking and financial services; automotive; national defence; and the public sector.

The Group employs about 1865 persons and runs projects worldwide. Cybercom has 27 offices in 11 countries.

Since 1999, Cybercom’s share has been quoted on the OMX Nordic Exchange.

Vision

To succesfully dominate our selected markets with an obvious +1 position for our customers, employees and owners.

Business concept

With world-leading global delivery capacity, Cybercom will strengthen its customers with end-to-end solutions in which technology and reality meet, with local presence in co-operation with the customer.

Goals

Operational goals
Cybercom has established the following long-term operational goals:

• Be a well-known brand among customers, employees, and in the labour market
• 100 per cent customer satisfaction
• Expand in the Nordic region and going forward, also in Continental Europe and in Asia
• Broaden the customer base, no individual customer shall represent more than 15 per cent of Group sales
• Going forward, offshore and nearshore services shall comprise a larger part of sales
• Annual staff turnover shall not exceed 10 per cent
• Proportion of billing staff shall be at least 90 per cent

Financial goals
Cybercom has established the following financial goals:

• A long-term 13 per cent operating margin (EBIT)
• An average 15 per cent organic growth over a business cycle