The IT market is progressively becoming more global, and multinational companies search for partners that can support their organisations with outsourcing and global sourcing. These questions inevitably arise for big projects: Stay local? Or move to less expensive countries? Cybercom provides the best solutions for its customers.
More and more international companies want attractive, cost-effective solutions – and thanks to its operations in Asia, Cybercom can transition all or parts of projects to low-cost countries to meet this rapidly growing demand. IT development operations are highly suitable for outsourcing to low-cost countries. As part of its global sourcing concept, Cybercom pulled together benefits of onshore, nearshore, and offshore operations – to offer a flexible, economical package with delivery reliability.
Cybercom carefully evaluated its outsourcing experience over a ten-year period to create a value proposition that meets customer needs. Primary key factors that weigh into partner selection include price, efficiency, and technical expertise. Several Cybercom outsourcing projects involve business-critical applications for major customers. To manage these projects and deliver products and services that meet customer's demands, Cybercom developed processes that enable maximum quality and delivery reliability – at attractive prices.
Optimal solutions
Cybercom offers global sourcing – a method for optimising outsourcing and for selecting the best onshore, nearshore, or offshore options. In global sourcing, Cybercom's project management works locally – close to customers – and creates and manages teams that develop, implement, test, or administer operations at the location that is best for the customer. For projects that:
- Demand daily flexibility, it's natural and most often cost efficient to be geographically close to customers.
- Reached maturity and perhaps apply standardised processes, geographic presence isn't as important, and implementation can be moved to another country – if advantages outweigh disadvantages.
Depending on customer needs, Cybercom takes on various global sourcing roles. Central aspects of global sourcing include 24/7 availability, increased productivity, high quality, and cost savings – with focus on core operations and business development. Cybercom runs sourcing projects for mature standardised processes for the entire chain – from development and testing to administration and support.
In February 2009, Cybercom announced the launch of a new business division in Stockholm to strengthen the Group's global sourcing proposition. Initially 55 persons will join the division. They will manage a project for one of Cybercom's major customers – to improve cost effectiveness while maintaining high quality. The project includes purchasing plus managing deliveries for the customer's internal and external web solutions with associated systems.
Cybercom offers project management in China, Estonia, India, Poland, and Romania. Once companies start using these services, outsourcing expands to cover larger, more complex aspects of the operation.